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Great article Greg! Loved the personal examples :)

I really believe in going above and beyond to understand your customers. One valuable thing I found is to learn the business-side of the industry - it'll make them trust you more, and you'll learn to talk on the same language. I covered some of my ideas (and my own experience) here:

https://zaidesanton.substack.com/p/how-can-developers-be-business-oriented

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Thanks Anton and thank you for sharing your article too - I loved your personal examples too!

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